InfoLab Web based Multi Channel Feedback Systems gives you the opportunity to view
your Business through the 'Eyes' of the Customer, Employee, Food and Beverage Multi-Site Operators, The Clients for Suppliers to the Industry
Achieve Great Service, Motivated Employees, Superior Supply Chain.
Influencing positively on Sales and Profits!
Surpasses- Comment Cards, Mystery Diners/Shoppers, Inconsistent Feedback
Customer Feedback
Gauge Satisfaction and Dissatisfaction, identify 'Red Flags'...Immediately EmployeesFeedback
Gauge Customer Interaction, Morale, Satisfaction, Buy in... F&B Head Office Operators Feedback
Gauge Suppliers Service & Product Quality, Local F&B Operators SOP’s Best Practises Suppliers Feedback
Remain 'The Supplier of Choice' with all your Clients
For a Demo or Free Trial Please Contact Us for further details
Actionable Information and insight Throughout your business
Immediate Time and Cost saver
Evaluate and Manage your business initiatives
New insights to lead to quick-win actions
Obtain instant results with-
Real-time Response tracking
Identify Expectations vs. Reality
Track and Address the issues that lead to defection
Insight to deliver Great Experience and Satisfaction
How your Stores and People are driving Satisfaction and Advocacy
Breakdown Reports by People, Location, Region, Product, Subject
Consistent and Reliable Analysis and Reporting of all Feedback
Accomplish Mission and values
9 out of 10 Customer Comments would have remained unreported
Identify Gaps in Standard Operating procedures
Positively influence Service Quality
Rapid identification of 'Red Flag' issues
Instant Dissatisfaction Notification
Notification identifying area of discontent
Objective Feedback on Performance
Improve Retention and Profits
Focus on the underlying causes of loyalty
Faster and Accurate Identification of all Performance
Identify Execution on all Key Performance Indicators
Build Long-Lasting Emotional Loyalty to your Brand & Organisation
Increase Sales and Profits
Part Component of your Customer Management Strategy
Pin point, which Location requires assistance, against those that do not
Pin Point Discipline Areas requiring attention, against those that do not
Identify Positive Areas that DO NOT Require Change
Turning the Feedback into Results
Follow up- We are not only a Systems provider and walk’ away Company...
As all the systems are designed and developed from our Senior experience. If you require assistance in any area, be it for further Analysis, Advise, Presentation, Solutions to Implementation, from the results and Information gained.
We would gladly discuss this at any stage, to meet your requirements.
